Commercial passenger vehicle review

In 2021, the Northern Territory (NT) Government commissioned an independent review of the commercial passenger vehicle (CPV) industry.

On 15 March 2022, a report was released of this review.

It includes recommendations and decisions for a safe and efficient CPV industry to meet the community’s needs.

Read the CPV review report PDF (1016.7 KB).

How it will be delivered

The NT Government will work with industry and stakeholders to deliver the approved recommendations and decisions through the CPV Review Advisory Forum.

Read more about the forum and its representatives.

Recommendations and decisions

To find out the NT Government's decisions, read the summary of recommendations and decisions PDF (580.3 KB).

You can also read the decisions in detail below:

  • decision 1 - remove licence cap
    • decision 1a - limit number of new licences
    • decision 1b - not approved
    • decision 1c - require entrepreneur briefing
  • decision 2 - key performance indicators for multiple purpose taxis
    • decision 2a - remove high occupancy and multiple hire rates
    • decision 2b - improve wheelchair accessible taxi levels
    • decision 2c - not applicable
    • decision 2d - financial assistance to equip wheelchair accessible taxis
    • decision 2e - training for wheelchair accessible taxi operators
    • decision 2f - educate passengers
  • decision 3 - not approved
  • decision 4 - upgrade training requirements for drivers
    • decision 4a - develop a detailed core knowledge and capability syllabus
    • decision 4b - not approved
    • decision 4c - networks to issue identity cards
    • decision 4d - monitor biometric solutions to replace identity cards
  • decision 5 - develop cosmetic standards for the interior of vehicles
  • decision 6 - strengthen data collection and apply sanctions to KPI model
    • decision 6a - review government role as regulator and advocate
  • decision 7 - investigate chain of responsibility models.

If you have any feedback about these decisions, contact the relevant representative in the forum.

Other resources

Contact

For more information, contact Project Manager Laura Fletcher by calling 08 8924 7218 or emailing cpv.reform@nt.gov.au.


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